Privacy policy

Last updated: August 12, 2026

This Privacy Policy describes how A MA ROAM collects, uses, discloses, and protects personal information when you visit our website, communicate with us, make a purchase, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, such as your name, email address, and telephone number.
  • Order and delivery information, including products purchased and order history.
  • Payment and transaction information processed by our payment providers.
  • Customer-service messages, return requests, reviews, and other content you submit.
  • Device, browser, IP address, cookie, usage, and website-interaction data.
  • Marketing preferences and responses to promotions.
  • Fraud-prevention and security information.

How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, contact us, or join our mailing list.
  • Automatically through cookies and similar technologies.
  • From service providers, payment processors, carriers, analytics providers, and fraud-prevention partners.

How We Use Information

We may use personal information to:

  • Process payments, fulfill orders, provide tracking, and manage returns or refunds.
  • Provide customer service and respond to requests.
  • Operate, personalize, analyze, secure, and improve our website and services.
  • Detect and prevent fraud, abuse, security incidents, and unlawful activity.
  • Send transactional messages and, with your consent where required, marketing communications.
  • Comply with legal obligations, enforce our terms, and protect legal rights.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the website functioning, remember preferences, measure performance, understand visitor activity, prevent fraud, and support advertising. Browser settings may allow you to block or delete cookies, but some site features may not work correctly as a result.

How We Disclose Information

We may disclose personal information to:

  • Shopify and providers that host or operate our online store.
  • Payment processors and fraud-prevention providers.
  • Fulfillment partners, carriers, and customer-service providers.
  • Analytics, marketing, and advertising providers, subject to applicable choices and law.
  • Professional advisers, regulators, courts, or authorities when legally required.
  • A buyer, successor, or adviser involved in a merger, financing, reorganization, or sale of business assets.

We do not sell personal information for money. Certain analytics or advertising activities may be treated as “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may exercise an opt-out through our Your Privacy Choices page.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message. Even after opting out of marketing, we may continue to send non-promotional messages about orders, transactions, security, or customer-service requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal obligations. Retention periods vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to or a copy of personal information.
  • Request correction or deletion of personal information.
  • Request information about how personal information is used or disclosed.
  • Opt out of certain targeted advertising, selling, or sharing activities.
  • Withdraw consent where processing depends on consent.
  • Appeal a decision concerning a privacy request.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification. We will not unlawfully discriminate against you for exercising a privacy right.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review the request.

International Visitors

Personal information may be processed in countries other than the country where you live. Where required, we use appropriate measures for cross-border data transfers.

Third-Party Links

Our website may contain links to independently operated websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data practices.

Changes to This Policy

We may update this policy to reflect changes to our practices, technology, or legal obligations. The revised version will be posted with a new “Last updated” date. Material changes may also be communicated as required by law.

Contact Us

To ask a privacy question or submit a privacy request, visit our Contact Us page.